Abdullah Zulkifli
What makes me love about my career?
I have more than Fourteen (14) years of experience in IT Infrastructure Service Engineer with the Project Management background. I’m highly motivated in participating in activities that involve awareness of technical and mechanical standards as they relate to quality and precision which are paramount. Focusing on this type of activity is one of my strongest attributes. I have a natural preference towards the use of common sense in understanding and carrying out instruction or explanation of systems or explanation of systems procedure and/or maintenance in written or oral form, by diagram or illustration, in technical or elementary terms.
What I Do
Technical Lead
I’m in charge to lead projects by streamlining the understanding of a project lifecycle from inception to completion, working across functional teams, managing scope, schedule, budget, status, health, risks, and issues. Working closely with stakeholders and vendors in order to complete the project by focusing on info gathering and preparing complete reports that showcase the projects’ overall workflows and challenges comprehensively.
Trainer and Awareness
Craft and conduct end-user training for all the in-house developed software and other IT related training programs for existing employees and new hires across the organization. I’m also responsible for creating and maintaining IT documentation, including training materials, workflow, process, and policies.
Security Lead
Responsible to ensure that all work being completed across the various disciplines in IT are assessed in terms of vulnerabilities and exposure to internal or external attack.
Open Source Researcher and Improvement
Responsible for learning and research of open source technology, with a goal to minimize the expenses and able to create and present the products to the organization.
Infrastructure System Administrator
Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. My participation in technical research and development to enable continuous innovation within the infrastructure and ensuring the system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, and Partners.
Management
Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.
SAP Basis Support Administrator
As SAP Basis Support is to ensure users can access without any issues. Executing daily operational activities related to SAP environment including; transports, setup/configuration, operational SAP monitoring, troubleshooting, and error handling.
Personal Qualities
Leadership
I have 7 Years’ experience as a President in Joint Management Body (JMB) at One Damansara Condominium to manage the financial and management company.
Creativity & Innovation
Creativity is the main attribute when we are facing conflict in the meeting which is required a diversion skill in a positive way of resolving the issues.
Problem Solving
Ability to gather as much information as I can and let intuition, logic, and innovative thinking drive the best solution.
Verbal Communication & Written
Express an explanation in the meeting or discussion with the team to get a final conclusion before proceeding to the development, this is how I deal with people to encounter the issues.
Presentation
Lead the presentation for newcomers, brief the IT policy and create awareness to the organization how important the IT security.
Motivated
I put the most effort into my work, an assignment given and learn from past mistakes and failure.