2013 - CurrentECERDC
IT Senior - Infrastructure
Technical Lead Responsible to lead projects by streamlining the understanding of a project lifecycle from inception to completion, working across functional teams, managing scope, schedule, budget, status, health, risks, and issues. Working closely with stakeholders and vendors in order to complete the project by focusing on info gathering and preparing complete reports that showcase the projects’ overall workflows and challenges comprehensively.
Infrastructure System Administration, My responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related to IT infrastructure. My participation in technical research and development to enable continuous innovation within the infrastructure and ensuring the system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, and Partners.
2nd Level Technical Support, One of my task to make sure that all the system in the organization running smoothly with least interruption and ensuring all users get maximum benefits from the systems. I’m the person who active participant during department/division meetings as I always love to recommend new approaches, policies, and procedure that affect continual improvement and efficiency of the IT department as a whole .
SAP Basis Support Administrator, As SAP Basis Support is to ensure users can access without any issues. Executing daily operational activities related to SAP environment including; object transports, setup/configuration, operational SAP monitoring, troubleshooting, and error handling.
2010 - 2013International Multilateral Partnership Against Cyber Threat (IMPACT)
Head of IT
As Head of IT, I’m responsible for managing three (3) departments; IT, Administration, and Building Maintenance & Security. Evaluate information systems personnel and contractors/vendors to design, develop, implement, operate, and administer computer and telecommunications hardware, networks, and information systems. Analyze the business requirements of all departments to determine their technology needs.
2006 - 2010GHL System Berhad
IT Infra and SAP System Support
SAP Analyst Support. As SAP Support Analyst I will responsible for supporting SAP systems to meet fully all business requirements across a number of SAP Administration modules and provide an excellent service to the SAP User community. This includes the running of Interfaces, providing Help desk support and reports.
IT Infrastructure Engineer. As an IT Infrastructure Engineer, My responsible to install, maintain, upgrade, and continuously improve the company operating environment. To maintain the ongoing reliability, performance, and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems, and planning for growth, and also responsible for the overall operation and maintenance of the data center